As most of you know over the past couple of years we have had several Ovens ,several had to be returned because they didn't fit or broke down after a few weeks ,
Had them in various price range also .
We bought a Neff hide and slide one 18 month ago for £799 thinking its Neff and pricey so should last ,
Well It decided to play up , would come to temp then turn off ,
Had two engineers out one put a new circuit board in the second found it was a broken fan , so when it got too hot the oven shut down for safety ,
Came out last week said would order a new part and to fit it yesterday ( Tuesday ) , got a phone call hasn't came in will fit it Thursday ( tomorrow ) .
This morning getting ready to go to MIL's got a email sorry it will be at least another 6 weeks before part comes in
So B rang Neff they admitted even then the part may not arrive so issued a refund through Curry's , and order a new one .
So off we went to Curry's to sort it out ,
Curry's had none in and when he tried to order one it said no orders were being taken as they couldn't get supplies off Neff coming from Germany .
So we had to go through all the options of a different make ,
Still most were out of stock and no date of any supplies , it was a nightmare
Anyway we have ended up with Bosch they had in stock and £50 cheaper so that was refunded back to our bank ,
They were very good I must admit they put it on express delivery for tomorrow at no extra charge
The man serving us spent over a hour going through as many as he could to get us one , even he was shocked how little they had in ,
He had been on holiday for two weeks and said he had no idea how bad things had gotten with supplies .
All we can do now if hope this one fits and it works
Its a bit frightening how things are in so short supply throughout the country .
MIL visit will have to wait till Friday now
Had them in various price range also .
We bought a Neff hide and slide one 18 month ago for £799 thinking its Neff and pricey so should last ,
Well It decided to play up , would come to temp then turn off ,
Had two engineers out one put a new circuit board in the second found it was a broken fan , so when it got too hot the oven shut down for safety ,
Came out last week said would order a new part and to fit it yesterday ( Tuesday ) , got a phone call hasn't came in will fit it Thursday ( tomorrow ) .
This morning getting ready to go to MIL's got a email sorry it will be at least another 6 weeks before part comes in
So B rang Neff they admitted even then the part may not arrive so issued a refund through Curry's , and order a new one .
So off we went to Curry's to sort it out ,
Curry's had none in and when he tried to order one it said no orders were being taken as they couldn't get supplies off Neff coming from Germany .
So we had to go through all the options of a different make ,
Still most were out of stock and no date of any supplies , it was a nightmare
Anyway we have ended up with Bosch they had in stock and £50 cheaper so that was refunded back to our bank ,
They were very good I must admit they put it on express delivery for tomorrow at no extra charge
The man serving us spent over a hour going through as many as he could to get us one , even he was shocked how little they had in ,
He had been on holiday for two weeks and said he had no idea how bad things had gotten with supplies .
All we can do now if hope this one fits and it works
Its a bit frightening how things are in so short supply throughout the country .
MIL visit will have to wait till Friday now
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