Mimi - how frustrating when you were all set to make the change, but getting your DS to read the meters sounds a good alternative. 
Plant - I'm not sure, but I think after a certain number of estimated bills you can ask for a reading. Or you could do it yourself online - that's what we do.
Plant - I'm not sure, but I think after a certain number of estimated bills you can ask for a reading. Or you could do it yourself online - that's what we do.
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