A couple of weeks ago I put Minecraft on our tablet for GS1, as he begged me to. It cost me £6.99, so not an overly expensive treat. I usually only put free games on there for the GC, but he was keen to have this one..
Unfortunately neither he, OH and I knew anything about the game!
OH managed to get stuck down a hole, LOL, and there we remained until GD, aged 9 arrived the following week and helped us out. She did a couple of things and said that next time she and her cousin are at my house together she will help him.
Today I told GS that his cousin had helped us out, so he asked if he could go on it. OH helped him a bit, then he played on his own. I was clearing away his tea things, and keeping any eye on my mum's Christmas cake due out of the oven, when suddenly onto my phone popped a receipt from Google Play for something connected to Minecraft for over £45!!
I found GS still on my tablet, under the dining room table! I asked if he was under there because he had done something wrong? He told me it was OK as he used his money. I told him no he hadn't, and that he hadn't got that much money anyway!!
I didn't want to upset him, and told him not to worry about it, but that he must never buy anything without asking a grown up. I also told him it was also my fault that I didn't have my settings like his mummy did, to prevent this happening.
I am going to change those settings!
I found out that you can ask for refund within 48 hours, so found the right place online, submitted the form with my explanation, crossing my fingers.
Almost immediately I got a message saying my money was refunded.
PHEW!!
I have no idea what he bought that costs so much and neither does he!
Unfortunately neither he, OH and I knew anything about the game!
OH managed to get stuck down a hole, LOL, and there we remained until GD, aged 9 arrived the following week and helped us out. She did a couple of things and said that next time she and her cousin are at my house together she will help him.
Today I told GS that his cousin had helped us out, so he asked if he could go on it. OH helped him a bit, then he played on his own. I was clearing away his tea things, and keeping any eye on my mum's Christmas cake due out of the oven, when suddenly onto my phone popped a receipt from Google Play for something connected to Minecraft for over £45!!
I found GS still on my tablet, under the dining room table! I asked if he was under there because he had done something wrong? He told me it was OK as he used his money. I told him no he hadn't, and that he hadn't got that much money anyway!!
I didn't want to upset him, and told him not to worry about it, but that he must never buy anything without asking a grown up. I also told him it was also my fault that I didn't have my settings like his mummy did, to prevent this happening.
I am going to change those settings!
I found out that you can ask for refund within 48 hours, so found the right place online, submitted the form with my explanation, crossing my fingers.
Almost immediately I got a message saying my money was refunded.
PHEW!!
I have no idea what he bought that costs so much and neither does he!
Comment